At RitarTraro, we are committed to handling personal data transparently, securely, and with full respect for your privacy. This policy explains how we collect, use, and protect the information you share with us.
1. What Information We Collect
We collect only the basic data needed to communicate with you and provide travel-related services. This includes:
◾Full name
◾Email address
◾Content of your message via the contact form
◾Optional phone number (if submitted)
We do not collect sensitive personal information or financial data. No data is collected without your knowledge.
2. How We Use Your Information
Your data is used exclusively for:
◾Responding to your inquiries
◾Providing service-related information
◾Assisting with travel planning and availability
◾Ensuring a smooth communication process
We do not send unsolicited messages or promotional content unless requested.
3. Legal Basis for Data Use
We process your data on the basis of consent — by submitting a contact form or emailing us, you agree to our use of the provided information solely for communication purposes related to your inquiry.
4. Data Storage and Security
All information is securely stored using protected systems. Only trained team members have access to your data, and solely for support-related tasks. We do not share data with external partners or services.
5. Data Retention
Your messages are retained for a limited time, typically not exceeding 90 days, unless further communication requires longer storage. After this period, data is regularly and securely deleted.
6. Your Rights and Access
You may contact us at any time to:
◾Request access to the data we hold
◾Ask for corrections
◾Request deletion of previous communications
All requests are handled manually, promptly, and with full transparency.
7. No Data Sharing or Profiling
We do not sell, lease, or share personal data with third parties. We do not perform any automated profiling or behavioral tracking. All interactions remain between you and the RitarTraro team.
8. Cookie and Analytics Independence
This policy covers personal data collected via forms. Data from cookies is handled separately and does not contain personally identifiable information (see our Cookie Policy for more). We do not cross-link data between cookies and form entries.
Contact Information
If you have any questions or requests related to your personal data, feel free to contact us:
Email: [email protected]
Phone: +44 20 7629 8886
Address: 12a Berkeley Square, London W1J 6BS, United Kingdom